What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Girard home and you have no idea what to expect. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. No worries! Service Experts Heating & Air Conditioning is here to inform you on the general AC repair process so you will be informed when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to inspect it to make sure that it’s not merely a thermostat settings error. The repairman will confirm the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioning system. A flawed or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely request to see the A/C. Similar to a doctor, the service tech will begin their trial and error discovery process. There are several variables that could be the reason for an AC that isn’t operating properly, and it’s up the technician to evaluate all the possible reasons starting from the most normal issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to verify it’s not blocked or needs to be replaced. They will inspect your A/C system’s refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your A/C system is suitable for the size of your residence, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system repairman has found the trouble, he should explain all your options. The discussion will usually start with the repairman explaining what the issue is, what part (if any) went out, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your choices, which will entail replacing the part and fixing the issue, but may also entail upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and AC system. In particular cases, it may make more sense to buy an entire new HVAC system, especially if the AC is past its prime, or likely to break down again and end up causing you to spend more on AC repairs in the long run. The service tech will explain how much time, effort, and cost it will take to fix the trouble.

The service tech might now explain what could have avoided the issue or part failure and how to prevent a future issue from occurring. This generally includes proactive maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioner repair centers will offer an annual maintenance plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the problem. If you elect that A/C system repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and set up your follow-up appointment to fix your air conditioner. Or, if the necessary part is already available on their vehicle, they will go ahead and start the air conditioner repair work with your permission.

Always know that throughout Girard you’re in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have undergone extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever think of any questions about your A/C system or what to expect with your A/C system repair, give us a call day or night at 330-269-7235 and we’ll be happy to walk you through the process.